What your customer thinks does matter!
Use the WHFA mystery shopper program to receive unbiased measurements of your customer service by allowing professional shoppers to engage your employees in everyday situations.
Consumers today have many options in the marketplace. To ensure that your business prospers, you must continually strive to surpass the customer’s needs and expectations. Business Evaluation Services gives you the keys to solve the mysteries of superior customer service and open new doors for higher profits for as low as $49 per shop and there is no set up fee.
Choose from these great Mystery Shopper services:
- Shop your store
- Shop your competition
- Shop individual employees
"We have been using the WHFA Mystery Shopping Program for over three years now. The detailed reports we receive are used as coaching tools by the store managers and the sales staff are even compensated based upon their 'score.' If you care about your customers' experience, I highly recommend this program."
— Michelle Baros, La-Z-Boy Furniture Galleries, Denver, CO
Request more program information.
