The Furniture Training Company


Wednesday, October 19th, 2011

New Training Shows Associates How-to Track Sales Performances

A new online selling skills module, Setting and Achieving Sales Goals Part II, is now available on the Furniture Training Company’s subscription web site. This module completes the two-part series that shows associates’ how-to set, track, and achieve their own sales performance goals. Available anytime and anywhere, the modules are based on the idea “desire is the turning point of all achievement,” championed by Napoleon Hill in his landmark motivational book, “Think and Grow Rich!”

Mark Lacy, President of The Furniture Training Company says, “We show associates the direct connection between greeting more people, closing more customers, and selling more to each customer and their own financial goals for higher income, vacations, and other personal goals. We motivate them to assist every customer like never before.”

The Setting and Achieving Sales Goals modules are part of the continually expanding library of online furniture training resources at the www.furnituretrainingcompany.com subscription web site. Like the other 200+ training modules and resources available on the web site, these new modules consist of fully narrated interactive audio-visual presentations, performance-changing activities, and graded tests. Store owners and managers can monitor 24/7 associate training progress and test scores.

Tuesday, September 13th, 2011

Online Goal Setting Module Motivates Associates to Sell with Enthusiasm and Confidence

North Logan, UT — A new online selling skills module, Setting and Achieving Sales Goals, is now available on the Furniture Training Company’s subscription web site. This module teaches goal setting based on the idea “desire is the turning point of all achievement,” championed by Napoleon Hill in his landmark motivational book, “Think and Grow Rich!” The goal-setting module guides associates to set high-volume monthly and annual sales goals based on their own personal financial goals.

Mark Lacy, President of The Furniture Training Company says, “Without clear financial goals, most salespeople don’t commit to doing the ‘right things’ to guarantee sales success. Greeting every customer with enthusiasm, engaging in needs discovery, presenting with passion, and closing every sale with confidence requires a drive that only comes from a burning desire to achieve ones own personal financial needs and wants.”

The newly released goal-setting module is first in a two part series that shows furniture associates how to set meaningful financial goals along with the sales performance goals needed to reach them. These modules are part of the continually expanding library of online furniture training resources at www.furnituretrainingcompany.com’s subscription web site. Like the other 200+ training modules and resources available on the web site, these new modules consist of fully narrated interactive audio-visual presentations, performance-changing activities, and graded tests. Store owners and managers can monitor 24/7 associate training progress and test scores.

Thursday, July 28th, 2011

New Telephone Skills Training Released

North Logan, UT — Five new online sales training modules focused on teaching furniture sales associates to better handle incoming telephone calls are now available on the Furniture Training Company’s subscription website Furnituretrainingcompany.com. The modules teach associates to turn more phone callers into store customers, provide improved customer service, and to handle customer complaints more effectively.

According to Mark Lacy, President of The Furniture Training Company, “regardless of the new social media tools like Twitter and Facebook for communicating with shoppers, most customers still pick-up the telephone and call for initial product information or with their complaints. Sales assocciates who can’t professionlly impress and assist customers over the telephone are costing retailers dearly.”

The five newly released telephone skills modules are a major addition to the already 200 online training modules and resources found on FTC’s furniture training subscription website. Like all of the other sales training modules, these consist of a fully narrated and interactive audio-visual presentation, a worksheet, and a graded test. Storeowners and managers can monitor associate training progress and test scores 24/7.