Sustainable Business Practices


Wednesday, July 13th, 2011

GREENleaders Certified Sustainability Training

RETAILERS: Don’t miss the greatest opportunity for growth in the home furnishings industry!

The latest consumer research shows that there is a burgeoning interest in green residential, especially for stores located in the western US. Our latest consumer research found an overall 37% consumer trial rate for green products which rises to 47% on the west coast! Yet, the research also shows that consumers don’t know what products are green or how to find them. Closing that gap represents YOUR best opportunity for growing your business!

WHFA and the Sustainable Furnishings Council want to help YOU succeed!

GET A SNEAK PREVIEW OF GREENleaders Certified Sustainability Training

Sample the value of GREENleaders and gain some business-building tips with SFC’s FREE webinar:

Sustainability Essentials
Join us for a FREE Webinar on July 18 1:00 PM – 2:00 PM EDT
Space is limited.
Reserve your Webinar seat now at:
https://www2.gotomeeting.com/register/824841699

This one-hour webinar provides a grounding in the environmental issues related to home furnishings. Content also includes a synopsis of GREENleaders, the industry first certified sustainability training course. After registering you will receive a confirmation email containing information about joining the Webinar.

Then register for GREENleaders scheduled now in 3 cities near you!

Aug 3 – San Francisco
Aug 4 – World Market Center Las Vegas
Aug 4 – San Jose

CLICK HERE to find out more and register.
www.sustainablefurnishings.org

Monday, July 11th, 2011

Wood Finishers to Breathe Easier with First High-Performance Conversion Varnish with No Post-Cure Formaldehyde Emissions from Sherwin-Williams

Product Finishes Division Introduces Sher-Wood® F3 Kemvar® Varnish for Wood Finishing Applications at AWFS Fair 2011

(CLEVELAND, OH) July 11, 2011 – Sherwin-Williams introduces Sher-Wood® F3 Kemvar® Varnish, the first in a line of F3 Formaldehyde Hazard-Free Finishes for wood industrial finishing applications at booth #1513, AWFS Fair 2011 (July 20-23; Las Vegas, NV). As a drop-in replacement for traditional conversion varnishes, finishers are now able to easily meet the high performance and appearance expectations of customers while addressing consumer interest in reducing indoor air contaminants, like formaldehyde.

“With recent global acquisitions, Sherwin-Williams Product Finishes is now a global leader of industrial wood coatings,” said David Kennedy, Market Director, Kitchen Cabinets of the Sherwin-Williams Product Finishes Division. “As a leader in the finishing industry, we are proud to introduce an formaldehyde hazard free, isocyanate-free finish that eliminates the need to change equipment or processing set-up, or sacrifice the aesthetics of traditional catalyzed coatings.”

With the growing impact of regulations and specification programs that reference stringent limits on formaldehyde emissions, manufacturers increasingly need to be able to provide this type of formaldehyde hazard free, high performance finish option to their consumers.  For these finishers, the ability to offer wood products with no post-cure formaldehyde emissions can be a significant differentiator in their marketplace, and open up new opportunities with a wider range of consumers.

Additionally, the evolving financial mind-set means manufacturers and shops are doing more with less.  Recognizing this, Sherwin-Williams continues to invest in programs that provide value-added services to our customers. Programs range from ProVisions, which enables manufacturers to order from over 10,000 of the tools and supplies used in the finishing process at the same time they place their coatings order, to the company’s commitment to expert on-site technical support.

For more information, visit http://oem.sherwin.com or stop by booth #1513 during AWFS Fair 2011.

About Sherwin-Williams Product Finishes
The Sherwin-Williams Product Finishes Division provides metal, plastic and wood finishing solutions to global brands and OEMs of: kitchen cabinets, heavy equipment, wind energy, medical equipment, electronic enclosures, metal building products, wood building products, automotive under hold, metal and wood furniture, military equipment and munitions and general finishing.  Product Finishes’ manufacturing, technical, facility and distribution networks span six continents. This expansive infrastructure allows Sherwin-Williams to provide our OEM partners with advanced liquid and powder product finishes, extensive on-sight technical resources, design and color expertise, and regional manufacturing support – all on a global scale.  For more than 145 years customers have trusted Sherwin-Williams for a better finish.  For a Better Finish. Ask Sherwin-Williams. 

Wednesday, June 8th, 2011

Start a “Green” Dialogue in Your Store

by Holly Barbo, Barbo Furniture

I have had several conversations over the last three months with retailers about “green” eco-friendly merchandise. Some of that dialog happened with a few of you in Tucson at the WHFA Conference. The comment that I frequently get is, “I can’t talk about green or even introduce something green on my floor because it will make everything else in my store look bad.” Another is, “Green is just a fad, and I don’t care about it. My furniture comes from China anyway!” or “People don’t ask for ‘green’!” I hear you but I don’t agree with the statements and here is why.

“Green” is not just a fad. Whether it is because of the rising oil prices, the “World is Flat” industrialization or the climate shift, change is upon us. To think otherwise is to put your business behind the wave instead of in front of it and, personally, that is not something I want to do. But what would it hurt to try just one line?

To begin, let’s set aside the word “green”. That may be part of the mental resistance with you as a business person as well as with your customers. To some literal people “green” is only a color so you can confuse the issue right there. For others, they think that makes you a closet owner of bell bottoms and love beads but you have not come out wearing them in the store yet. The word I use most often is “sustainable” because absolutely everybody can relate to buying furniture that they were disappointed in when it broke down within five years. Other words I use are “eco-friendly” and “healthy for your home environment”.

Some customers don’t ask if you have any eco-healthy furniture because you haven’t opened the door on the topic. Perhaps it is because it hasn’t occurred to them until they see a banner or a DVD about it. That’s when they become interested! Give your customers a chance to be interested. They might surprise you.

If you have just one green line, you can set aside a corner on your floor that is your absolute green zone. Put up eco-banners and make a statement. It opens the dialog with the consumer. When they ask about other furniture outside of your green zone, talk about what eco-friendly aspects other pieces may have.

There are different shades of green. You may be a very pale yellow green in areas of your store. Perhaps you have nothing on your floor that is totally green (deep forest green), but there may be parts of your lines that are greener than other lines. That is where the dialog starts. Explain that much of our industry is “emerging green” (not deep forest green but light to leaf green). Perhaps you have a mattress that has natural latex or soy foam or you have something made domestically that is solid wood. Those would qualify as green shades. As long as you know your lines, how they are made, where they are made and what they are made of, then you have fuel for talking points. Let me make myself perfectly clear – no way am I recommending “green washing”! You really need to be knowledgeable about your lines and transparent about your level of green, even if it is a really pale yellow green. That is the first step: Know your lines inside and out.

It is an important part of the conversation to know that there are three parts to green: Materials, Construction and Carbon Footprint. It is the “Green Scale”, for lack of a better term, that I came up with. I run a short, looping, DVD in my store called It Can Be Easy Being Green (WHFA and the Sustainable Furniture Council sell it). I also have the green scale that the DVD talks about up in my store. It really helps in the green conversation. Each piece of furniture will fit that green scale a little differently. So let’s look at your pieces.

For the materials part of the scale, is there anything on your floor that is organic, natural, certified by the FSC, recycled or made from reclaimed wood or a post consumer product? For instance, do your mattresses use springs from recycled steel or are the end tables over there made from Mango wood from old, non-productive Mango trees?

Something can be made from lovely green materials but not be built in a strong manner so it still falls apart in a short amount of time. That is what the construction part of the scale is all about and it addresses sustainability. Look at your pieces. Do they use strengthening techniques in their construction? Are there corner blocks with screws connecting real wood pieces? Is there wood glue in the mortise and tenon connections. Are there dovetails? Inside the cushions is there ticking around the foam? Are the seams lock stitched with a 5/8 inch selvage? All of these examples are sustainable construction techniques and there are others. The idea is that the piece must be able to hold up over a decade. On the “not sustainable” side, do your tables, chairs and beds wobble or flex? Look for the positive green elements you have and use them as talking points.

For the Carbon Footprint part of the green scale the information may be harder to nail down. Ideally furniture made within 500 miles has a green carbon footprint. That doesn’t mean that furniture made offshore is bad. Those container cargo ships use a lot of fuel, yes, but the fuel to freight weight ratio makes the mode of transportation fairly economical. It is not the greenest option but not the worst either. If the materials come from here cross an ocean then cross back as furniture that drops the “score” out of the green color. The fuel the factory uses to generate electricity can add to your green talking points if that fuel is an eco-friendly type.

Be honest with your customers. Explain about the emerging green industry. Manufacturers are doing the same thing. If they can do it, why can’t we? There are manufacturers that are totally green. Some have been doing it for years. It is just the way they have always been (Harden, Canal Dover, South Cone and Palecek are a few). There are some that have switched to doing things in an eco-friendly way for their whole line (Vanguard is one example) and even more who are putting a section of the line into green (Precedent as well as others).

Stores can do the same. Become completely informed about your own lines and what is eco-friendly. Make sure your sales staff is up to speed on the topic. Have information for your customers. Perhaps run a DVD and put up the green scale like I do. Maybe put up some banners, but do something to open the dialog. Since I have done that my sales have gone up. Hey, in this economy, that makes the idea worth considering by itself!

Holly Barbo married into a family of custom furniture makers. Her husband, Chris, continues the long tradition (70 years) of furniture designing, building, refinishing and antique restoring. She worked in the family business for 18 years along side her husband before opening Barbo Furniture nine years ago. The store sells quality manufactured furniture as well as custom Barbo pieces. She still works on the manufacturing side of the business fifteen hours a week and is one of the few furniture store owners who has torn apart, repaired, designed and built furniture. Barbo Furniture’s focus has always been on sustainable practices and products. Her email is hollyb@barbofurniture.com. For further information please check the website: www.barbofurniture.com

Wednesday, June 8th, 2011

GOING GREEN — It’s easier than you think

Much is being made of the threat of global warming, and rightfully so. From the awarding of the Nobel Peace Prize to the Intergovernmental Panel on Climate Change (IPCC) and Al Gore to NBC’s Green Week to the Eco Options section at your local Home Depot, it’s impossible to avoid. That’s the good news. The bad news is that there is no other recent topic as highly politicized. While it makes for lively conversation around the dinner table, it confuses the issue. Fortunately, the IPCC, a non-political body founded by the World Meteorological Organization (WMO) and the United Nations, just issued their fourth assessment of key scientific data last November (see www.ipcc.com). Short of doing your own fieldwork, it is the best information available.

Reality is that there is a significant problem developing, caused by human activities, and there are specific things that we can do about it. Importantly, there are direct implications for those in the furniture business. As the industry that adds the most value to wood from source cost to end consumer, it is incumbent on us to take the strong lead of the building industry to be aware, to become educated and to take action.

Defining the Problem
The world is getting warmer. Since the dawn of the Industrial Age in 1850, the average global temperature has increased by 1.13 degrees Fahrenheit. The fastest rise in recent history ended the last major Ice Age, occurring between 10 and 20,000 years ago when temperatures increased 9 degrees Fahrenheit, the sharpest rise being 2 degrees Fahrenheit over any thousand years. According to the IPCC’s report, an increase of 5 degrees Fahrenheit is projected over the next 100 years, or 25 times faster.

The report cites many effects already observed, including reduction in the ice caps, elevated sea levels, and increased drought, precipitation and tropical cyclones. Category 4 and 5 hurricanes have doubled in the last 30 years, major flood events have increased tenfold in the last 50 years. In the future, the likely result is a significant melting of the ice caps, slowing of the Gulf Stream, radical changes to weather patterns, and ultimately another ice age.

This should not be shocking. Over the last 35,000 years, ice age conditions have been the norm. The current 8,000-year warm phase is the longest in a half million years, allowing human civilization to develop. Life would continue, simply not for many species and not as we know it. Eco-cycles are delicate, and over a million species could be driven to extinction by 2050. Human beings, who have benefited most from the relative tranquility, are the agents for these changes.

Understanding the Reasons
Numerous factors affect climate change, including vents in the ocean floor, volcanic activity, solar flares, variations in the Earth’s orbit and so on. However, current changes are unquestionably, unnervingly the result of human activities, specifically greenhouse gas emissions. The three main culprits are carbon dioxide (CO2), methane (CH4), and nitrous oxide (N2O), and carbon dioxide is the smoking gun. The warming effect of CO2 is more than all other factors combined.

The world produces 27 billion metric tons (gigatons) of CO2, led by the U.S. with China fast approaching. Oceans and forests can only absorb about 2/3 of those emissions, and even that is declining due to saturation and deforestation. Eight percent of these emissions are produced by burning fossil fuels (coal and oil primarily), 20 percent by clearing forests. And why is fossil fuel burned? In the U.S., 40 percent of CO2 emissions are produced by burning fossil fuels to generate electricity, 33 percent for transportation. Many experts call for a 70 percent reduction by 2050 to avoid dangerous climate change. Instead, a 30 percent rise is forecast. Therein lies the trouble.

What to Do
There is plenty that can be done by all members of the furniture industry, and fortunately, most actions have ancillary benefits. Some things may be challenging to execute, others controversial, but good ideas often are both. The crucial link in the chain from raw materials to consumer homes lies with the retailers, as they decide what gets presented for sale and are the primary source of information. Research has shown that consumer awareness and interest are on the rise. As the green issue becomes a consumer mandate, it will be retailers who both lead the charge and answer the call. Having better products available and a knowledgeable sales staff can provide a meaningful, competitive point of difference.

It begins with educating yourself and your sales staff so that all of you may anticipate the questions, know the right answers and guide consumers through the discussion and through your stores.

It should then be supplemented with in-store signage encouraging consumers, “Going Green? Just Ask Us.” Here are the basics:

What are the products made of? 
Where and how were the materials procured? 
If made of wood, was it legally harvested? 
How are they processed into finished goods? 
What is the environmental impact?

For retailers, the answers have to come from your vendors. For vendors, from your raw materials suppliers. Don’t accept, “I don’t know,” a common, frightening response. Your goal is to verify that wood is from responsibly managed forests, that the finished products require the least possible transportation, and that the provider is a responsible company in all their activities (working conditions, recycling, etc). Following are some specific suggestions for moving toward sustainability:

Buy Good Wood: Illegal logging and poorly managed forests contribute to deforestation. The Forestry Stewardship Council (FSC) has the most rigorous standard for sustainable forest management with transparent and equitable verification. Other schemes such as SFI lack the same controls. FSC supply may be limited and more expensive, but increased demand will address both. Ask for it by name. Where not available, chain of custody documents should be required, and avoid hot spots like Indonesia, the Philippines and Brazil without it.

Sell Less Leather: Leather is a strong segment, but typically involves significant transportation unless sourced in the U.S.

Brazil is a large leather supplier, exporting $2 billion this year (+22 percent) to countries such as Italy and China where it is made into furniture then shipped on to the U.S., literally completing an around the world journey. Curiously, cows are also a significant producer of methane, the second most problematic greenhouse gas.

Use Less Energy: Generating electricity is the No. 1 source of CO2. Reduce your bills and your carbon footprint by getting a free energy audit, and replace every incandescent bulb in your showrooms with compact fluorescents that last 10x longer and save $15 a year.

Recycle Your Packaging: The U.S. produces over 250 million tons of trash, of which approximately 30 percent is packaging and only 30 percent is recycled. That recycling, however, keeps 49 million metric tons of carbon out of the air through combustion, the equivalent of 39 million cars annually. Due to bulk and the need for protection at multiple shipping points, the furniture industry generates a high level of packaging waste. Recycle all of the paper and plastic waste in your operation.

Buy American: This is practical, not political. No surprise, furniture imports have been growing at double digits for decades. The obvious benefit of turning the tide would be the reduction of direct transport costs and emissions. Furniture is large and heavy, producing a sizeable carbon footprint. And there are hidden benefits. Due to the trade imbalance, for every ship that comes into the U.S. from Asia, many more return empty, doubling the impact. Moreover, while most electricity is produced by burning fossil fuels, not all are alike. Burning coal produces 50 percent more CO2 than oil, 100 percent more than natural gas. Industry is the largest user of electricity, and China has doubled its consumption since 2003 with 90 percent of new energy plants fueled by coal versus only 10 percent of new U.S. plants.

Have a Plan: Deputize someone in your organization to lead a cross-departmental Green Team, put him or her on your executive council, establish goals, write a plan and review progress as a regular agenda item like any other order of business. Then ask all of your suppliers for their plan and mean it.

Sustainability is larger than wood products or emissions. It means maintaining a healthy balance between the environment, social equity, and local economy, PLANET+PEOPLE+PROFITS. Many say they want to do something, but few know where to begin. It’s surprisingly simple. Start asking the right questions, ask and ask again until you get the right answers. The solution starts with you.

The Sustainable Furniture Council is a non-profit coalition of manufacturers, importers, retailers and NGO’s committed to furthering best practices in the industry. They provide education and sales materials to members. Visit their website for more on making your operation greener,
http://www.sustainablefurniturecouncil.org/.

Jeff Hiller is a board member and marketing chair of the Sustainable Furniture Council.